Is my data secure with WellNotes?

Yes. We sanitize all content before processing, store no patient data on external servers, and enforce row-level security at the database level. Your clinical data stays yours.

How does the note generation work?

You type or dictate brief session observations — key topics, interventions, and client responses. WellNotes expands them into a fully structured clinical note matching your chosen template (SOAP, DAP, BIRP, etc.), using professional clinical language and proper formatting.

How does voice dictation work?

Click the microphone button and speak your session notes naturally. WellNotes transcribes your words and uses them to generate a complete clinical note. You can also upload a pre-recorded audio file. Voice dictation is available on Starter and Professional plans.

What note formats are supported?

We support 15+ formats: SOAP, DAP, BIRP, GIRP, SIRP, PIE, Treatment Plans, Intake Reports, Risk Assessments, and specialized templates for Couples, Family, Child-Family, Addiction, Group Therapy, and Supervision notes.

Is there a free trial?

Yes — every plan includes a 7-day free trial with full access to all features. No restrictions during the trial. Cancel anytime before it ends and you won't be charged.

Can I cancel anytime?

Absolutely. There are no contracts or commitments. Cancel your subscription anytime from your account settings — no questions asked.

How accurate is the AI?

Our documentation engine is trained to generate clinically appropriate language and proper formatting. You always review and can edit notes before saving — you stay in full control of every note.

Do you offer a BAA (Business Associate Agreement)?

Yes. We provide a Business Associate Agreement to all subscribers. We take data security seriously. Contact support@wellnotesai.com to request your BAA.

Does my client data get sent to third parties?

Your session content is processed through a secure API to generate notes, but all content is sanitized of identifying information before it's sent. The AI provider does not use API inputs to train their models. No protected health information is stored on any external servers.

Does WellNotes integrate with my EHR?

WellNotes currently works as a standalone documentation tool. You can copy or export your completed notes directly into SimplePractice, TherapyNotes, or any EHR system. Direct integrations are on our roadmap.

What happens to my notes if I cancel?

Your notes remain accessible for 30 days after cancellation, giving you time to export everything. We also offer a one-click bulk export option so you can download all your notes before your account closes.

Side-by-Side Comparison

WellNotes vs Freed

Last updated: March 2026

Reviewed by the WellNotes Clinical Team

Freed is an AI medical scribe designed for clinicians across healthcare specialties. It uses ambient listening during patient encounters to automatically generate clinical documentation. While powerful for general medical settings, Freed is not specifically designed for mental health — it serves a broader clinical audience including primary care, specialists, and therapists.

According to the MGMA Practice Operations Survey (2023), the average therapist spends 20+ minutes per progress note. WellNotes generates complete notes in under 2 minutes.

Save $61/mo with WellNotes

At a Glance

	WellNotes	Freed
Focus	Mental health documentation	AI medical scribe for clinicians
Pricing	$38/mo unlimited	$99/mo
Data Security
Note Formats	10+ mental health formats	Common therapy formats
Type	Dedicated documentation tool	Clinical documentation tool

Secure and private

Pricing Comparison

Recommended

WellNotes

$38/mo

Unlimited notes, all formats

Unlimited clinical notes
Secure & private
10+ note formats
PDF & CSV export
Free 7-day trial

Freed

$99/mo

Flat monthly subscription

Cheapest plan: $99/mo

Which Is Right for You?

Choose Freed if you...

Multi-specialty clinicians who see both medical and therapy patients
Providers who want hands-free documentation

Choose WellNotes if you...

Need affordable unlimited clinical notes ($38/mo)
Want 10+ mental health note formats
Require strong data security and encryption
Prefer a simple text-based workflow
Clinicians who want mental health-specific note formats

Ready to Switch from Freed?

Join clinicians who choose WellNotes for clinical documentation. Start your free 7-day trial.

Start Free Trial — $38/mo after

7-day free trial · Cancel anytime · Secure & private

Frequently Asked Questions

Is WellNotes cheaper than Freed?

Yes. WellNotes is $38/mo for unlimited notes compared to Freed's $99/mo — saving you $61 every month, or $732 per year.

Does WellNotes record sessions like Freed?

WellNotes uses a text-based approach — type brief session observations and get a complete clinical note. Many clinicians prefer this because it doesn't require recording sensitive therapy sessions.

Is WellNotes designed for clinicians specifically?

Yes. Unlike Freed which serves all medical specialties, WellNotes is built specifically for mental health professionals — therapists, counselors, social workers, psychologists, and BCBAs.

Is WellNotes secure?

Yes. WellNotes is fully secure and private. Your data is encrypted in transit and at rest.

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